Having a problem or confused about MP3-CD audiobooks? We are here to help!

You can reach our customer service team by calling us Monday-Friday 8:00 a.m. to 5:00 p.m. eastern standard time at 1-800-648-2312

Frequently Asked Questions:

Q: This MP3-CD audiobook won’t play in my car CD player, is it defective?

A: Oh no!! We are sorry it doesn’t work—it seems that the CD player in your car is not MP3-CD enabled to playback this disc.



Q: How do I know if my car has a CD player that is MP3-CD enabled?

A: That’s a great question because it’s not always easy to tell without inserting the disc to see. Many newer cars have in-dash CD players that are enabled to playback MP3-CD’s.



Q: What kind of CD player will play this MP3-CD audiobook?

A: The CD player must be MP3-CD enabled. We’ve done some research—here are some MP3-CD enabled home stereos and other playback options for listening to MP3-CD audiobooks.



Q: I am unhappy with this MP3-CD audiobook, can I get a refund?

A: Please check with the retailer from whom you purchased your MP3-CD to find out about their policies for returns and exchanges.



Q: Can I exchange this MP3-CD audiobook for a [regular] CD audiobook?

A: Please check with the retailer from whom you purchased your MP3-CD to find out about their policies for returns and exchanges.



Q: Can I transfer this MP3-CD audiobook to my phone or tablet so I can listen to it while I’m on the go?

A: YES!!! We have video instructions that walks you through the steps and we also provide the same written instructions if you prefer to print them out and follow the steps that way.



Q: Can you explain the difference between standard CD audiobooks and MP3-CD audiobooks?

A: Sure, here is how we would explain it—without getting too technical.





















MP3-ENABLED HOME STEREOS (THAT WE HAVE TESTED TO ENSURE PLAYBACK)

Known working MP3/CD players available on Amazon.com and other locations. The links below will click through to Amazon.com.

NAXA Electronics Portable
MP3/CD Player
Sony Portable Full Range
Stereo Boombox Sound
Axess PB2703-RD Portable
MP3/CD Boombox
Philips Micro Music System Memorex Sport CD/MP3
Portable Boombox
Sony CFDS50 Portable
CD Boombox

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PLAYBACK OPTIONS

You can listen to an MP3-CD audiobook in a variety of ways:
  • MP3-enabled CD players—like the ones we’ve tested
    • Most new cars with in-dash CD players are MP3-enabled players.
  • DVD or BluRay players
  • Computer CD drives
  • Game systems—such as Xbox 360, PlayStation 3, and Nintendo Wii
Unfortunately, a standard CD player (one that is not MP3-enabled) cannot play an MP3-CD audiobook. It will treat the disc as if it is a blank disc.


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TRANSFERRING MP3-CD AUDIOBOOK FILES

MP3-CD audiobook files can be loaded into your iTunes or Windows Media Player from the MP3 disc. Once loaded, you can transfer the files to other devices for more portability (e.g., your phone, tablet, MP3 player, iPad/iPod, etc.).











iPod Users:

Other MP3 Player Users:

 
Transfer an MP3-CD to Your iTunes® Library "Version (11.0)"
 

1
For iTunes versions 11 and newer, first click on the top left menu pane,
and select  Show Menu Bar:



2
Open iTunes. Go to Preferences... (for Windows click Edit and scroll to Preferences; on a Mac click iTunes in the menu bar and scroll to Preferences). Click the Advanced Tab.

3 Make sure that Copy files to iTunes Music folder when adding to library has a check mark in the box. Click OK.

4 Insert an MP3-CD audiobook into your computer’s CD Drive. (The MP3-CD will not show in iTunes Source List like a standard audio CD would normally.)

5 In iTunes click on File, scroll to Add folder to Library, and click on the CD drive which is located under My Computer. Select Folder.



This will start the transfer process of the MP3 files into iTunes. This will take several minutes; you can monitor the progress on the top of the iTunes window.

After this is done, follow the steps below to transfer these audiobook files to your iPod.

6
Connect your iPod to your computer. Your iPod icon appears on the left hand side under DEVICES in iTunes.

7 Default iTunes settings will automatically sync your new playlist to your iPod. If you have changed your settings, you will have to Click and Drag the audiobook files to your iPod icon. This will start the transfer of your audiobook to your iPod. After this process is finished, eject your iPod and enjoy!

 
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Transfer an MP3-CD to Your iPod without Adding Files to Your Library "Version (11.0)"
 

1
For iTunes versions 11 and newer, first click on the top left menu pane,
and select  Show Menu Bar:



2
Plug your iPod into your computer and open iTunes.

3 If you haven’t already, under DEVICES, you will see an icon for your iPod. Click on the icon. iTunes will automatically navigate to the Settings Summary tab. Under Options, verify the following box is checked:

4 Insert an MP3-CD audiobook into your computer’s CD Drive.
For PC Users: When the option box pops up Select:

From Mac Users: Double click on the CD icon on your desktop. Click the view items in a list icon:

5 Select the firstfile (this should be the first file listed), hold down the Shift key, and select the last MP3 file (this will highlight the files). Click and drag the files to the iPod icon in iTunes (you may have to hover over the iPod icon for several seconds until theicon turns to a + icon). This will start the transfer of your audiobook to your iPod. This will take several minutes. After this process is finished, you can eject your iPod and enjoy!

Your audiobook is now in your iPod under Music.
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Transfer a Standard CD to Your iPod
 
Audiobooks on Standard CDs are trickier to load to an iPod than an MP3-CD. Typically there are several discs and the CD is not labeled. Sometimes, your iPod will connect to Gracenote and label the CD incorrectly. Below are our suggestions on how to import the CD and re-label the files so it is easier to navigate when played in your iPod.

1 Insert the CD, and wait for the tracks to appear in iTunes. DO NOT IMPORT CD yet... just display the tracks; it does not matter if the automatic lookup of track names is successful or not.

2 Select all of the CD's tracks, and choose Join CD Tracks from the Advanced menu:

Note: If the Join CD Tracks menu item is dimmed you may have imported the CD, or you need to re-sort the list by the track number; see Apple's knowledgebase article iTunes: Join CD Tracks Command Is Dimmed for details.

This will consolidate the many tracks on the CD into one, which will make it much easier to manage when the tracks are copied to your iPod.

3 Select Submit CD Track Names from the Advanced menu:


In the CD Info dialog that appears, fill out the information you know about the audiobook.
 

1. Artist: the author
2. Composer: narrator of the audiobook
3. Album: the book's title
4. Disc Number: which disc this is out of how many total discs
5. Genre: Audiobook
6. Year: the year the book or recording was published



4 Click OK, and the information will be submitted. You will probably be prompted to Select CD Category, since the online database uses a different category for audiobooks. Choose “Spoken & Audio”, click OK.

5 You'll get a dialog telling you it's done. Click OK. When the submission process is completed, all of the tracks on the CD should have the appropriate information attached to them.

6 Click the Import button (bottom right corner) to import this disc.

7 When the import finishes, eject the CD.

8 Switch to your Library, and find the newly imported track. There should be only one. Right click on it and select Get Info:

9 Switch to the Options panel, and check both the Remember playback position and the Skip when shuffling checkboxes:
 

The playback position tells iTunes and the iPod to make the file bookmarkable, so you can pick up right where you left off listening, even in the middle of a track. Skip when shuffling keeps the spoken word track out of your music mixes.

10 Repeat this process for the each CD in the audiobook, until you have imported all of the CDs.

11 Default iTunes settings will automatically sync your new playlist to your iPod. If you have changed your settings, you will have to Click and Drag the audiobook files to your iPod icon. This will start the transfer of your audiobook to your iPod. After this process is finished, eject your iPod and enjoy!

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Re-label Standard CD Tracks in iTunes
 
If Gracenote has labeled your CD incorrectly, there are a few options to fix this error.

1 The first option is to delete the cached information. WARNING: This will delete all the information you have received from Gracenote in the past and all the information you have manually entered. If you have ever labeled information through iTunes before, either with Gracenote or manually, please do not follow the first set of instructions unless you do not need the information labeled from previous imports. For more information please see: How iTunes remembers audio CDs saves information for the CD into the "CD Info.cidb" file. It's saved here:

Mac OS X /Users/username/Library/Preferences
Windows Vista and Windows 7 /Users/username/AppData/Roaming/Apple Computer/iTunes
Windows XP and Windows 2000 /Documents and Settings/username/Application Data/Apple Computer/iTunes

If you delete this file, it will delete the information that was labeled to the disc. You will now see the information from the disc itself (Track 01, Track 02, etc):

A better option, albeit time consuming, is joining the track names and editing the information yourself. Use the Transfer a Standard CD to Your iPod section of the page to learn how to complete this process.

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Re-label MP3-CD Chapters Playing Out of Order
 
If your MP3-CD is not playing in the correct order, it may be one two things:

1 Your player is on “shuffle”. This is a feature on many players to play music files at random. You will have to turn off this feature in order for the audiobook to play in the correct order.

2 Some of the earlier MP3-CDs were labeled poorly. For Example, the first chapter was labeled as Chapter One or Chapter 1. This will need to be fixed for them to load correctly.
 
Right click on the first chapter in your library
  • Click Get Info
  • Select the Info tab (second tab from the left)
• Re-label the Name as CH01 – Title
  • Example: CH01 – Clan of the Cave Bear
• Make sure each chapter number is two digits (do not label CH1, instead label CH01)
  • Click OK
• This step will need to be repeated for all the chapters of the audiobook


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Disconnect from Gracenote
 
iTunes will connect to Gracenote to automatically label the CD. If Gracenote cannot find an exact match, it will apply the information of a similar match. First delete the original file. Then, in iTunes select Edit, Preferences, under the General Tab unclick the option: Automatically retrieve CD track names from Internet. Re-download the audiobook.





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Transfer an MP3-CD to Windows Media Player
 
1
You will first have to transfer files from the MP3-CD to your computer. Insert MP3-CD into the CD drive. In the window that automatically pops up selectOpen folder to view files using Windows Explorer.*
  *If this window does not automatically pop up, you can browse to your CD drive manually:
   • From the Start up menu or your Desktop, select Computer.
   • On the left side of the window under Computer, select your disc drive.
     The files should now be listed on the right hand side of your screen.

2 Create a new folder on your desktop. Name this folder the title of the audiobook.

3 Select all the files that end in .mp3 and drag them to the new folder you just created on your desktop.

4 Open Windows Media Player. Open the folder on the desktop with the transferred files. Select the files that end in .mp3 once more, only this time, drag them to the open Windows Media Player window. This will start the transfer of these files into the Windows Media Player program.

5 “Sync” the files to your player and enjoy!

We Recommend: If you have software installed on your computer that came with your MP3-Player, insert the MP3-CD into your computer’s CD drive. When the automatic window pops up, select the installed program.

 
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Transfer a Standard CD to Windows Media Player.
 
1
Open Windows Media Player and insert the CD into the CD drive.

2 Select either the “Rip” or “Rip CD” (depending on your version of Windows Media Player) tab at the top of Windows Media Player. This will start the transfer of these files into the Windows Media Player program

3
Eject the disc.

4 Select “Music” on the left side of Windows Media Player. Scroll down to the newly added audiobook. It will import with no information. It should list as: Unknown album, Unknown artist, etc. You can label this information yourself by right clicking on each one:
For Unknown album, type the title and disc number (with a zero preceding the disc number) Ex. Bed of Roses – Disc 01
For Unknown artist, type the author of the audiobook
For Unknown Genre, type the genre (romance, suspense, etc.)
For Unknown year, type the year the audiobook was published

5 “Sync” the files to your player and enjoy!
 
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Transfer an MP3-CD to Kindle and Kindle Fire
 
1
You will first have to transfer files from the MP3-CD to your computer. Insert the MP3-CD into the CD drive. In the window that automatically pops up select Open folder to view files using Windows Explorer.

2 Create a new folder on your desktop. Name this folder the title of the audiobook.

3
Select all the files that end in .mp3 and drag them to the new folder you just created on your desktop.

4 Plug in your Kindle using the USB cord provided.

5 The Kindle should now appear under My Computer as a drive.

6 Open the Kindle drive. It should now show all the folders on your Kindle.

7 Drag the folder that you created on your desktop to your Kindle.
        For the standard Kindle drag the folder to the Music folder.


8 After it has completed transferring, disconnect the device.

9 The audiobook should now appear under Music on your Kindle.  

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These written instructions provide screen shots for every step, and for each device, so there is a lot of instructional information we collapsed until you need to see it. Just click above to expand it all.


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MP3-CD AUDIOBOOKS AND STANDARD CD AUDIOBOOKS—WHAT'S THE DIFFERENCE?

An MP3-CD audiobook (also called an MP3-CD) looks the same as a standard CD audiobook, so if you were looking at them side-by-side you wouldn't see a difference.

The difference is the type of sound file the disc contains. MP3 files are significantly compressed audio files. The compression process removes redundant information—which results in a smaller file that doesn't sacrifice sound quality. These smaller files are how we can fit more information on less discs. What would take 12 discs on a standard CD audiobook, can fit on just one disc of an MP3-CD audiobook.

In addition to being less clunky, MP3-CD audiobooks give you options. You can listen to the disc in a MP3-enabled CD player or you can transfer the audio files into iTunes or Windows Media Player and listen on your phone or other device.

The MP3 file format is the same as what you would get from a digital download, without the actual downloading. This way, you don't have to take up space storing the files digitally or worry that they might get deleted. You'll always have the original disc as a backup.

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Audiobook Publishing at Its Best